Our Student Services team is here to help you adjust and get the most out of life at Regent’s and in London.
We understand that to do well at university, students will often need different kinds of support at different times.
Our team offers a comprehensive range of information, support and specialist advice to help you with any matter, whether it is personal, practical or academic.
We are here to offer you help and advice whenever you need it.
You can contact us at any point during your time at Regent’s for:
We offer a range of Study Skills workshops to support you with your academic studies and provide ongoing support to ensure you have the key skills to be successful.
If you have an urgent issue and need to talk to someone out of hours, you can call the Samaritans on 020 7734 2800 or 08457 90 90 90.
Beginning life at university naturally generates both excitement and anxiety about the move, academic work, meeting new people. For some, this apprehension is quickly overcome as they adapt to a new environment; for others the transition takes longer and sometimes emerges as homesickness where there is a preoccupation with home-focused thoughts. There is a yearning for and grieving over the loss of what is familiar and secure: most often it is about the loss of people - family and friends - but it is also about the loss of places and routines.
You are not immune just because you have successfully experienced leaving home before. Vulnerability to feeling homesick is affected by:
Those who are homesick often feel they have no control over their environment, and that they are not identified with it or committed to the university or their place in it.
What might help?
We hope that some of these suggestions will prove useful. There are many things you can do to help yourself, but don't hesitate in seeking out the help of others. Homesickness is not unusual - and it can be conquered!
The first term at university can be a challenging time. Trying to balance the social and academic demands of university can be difficult, not to mention tiring. You may feel that everyone around you has settled in easily, made loads of friends and is also managing to excel academically. Don't worry, you are not alone! Many students struggle in the first term whether it is finding friends, managing money or getting used to university level study. Even if you have been at university for a few weeks or months (or even years!) there are still things you can do to help you settle in and enjoy your time at Regent’s. The box below outlines some ideas that could help.
Difficulties with studies
If you are having any difficulties with your studies, you do not have to go through this alone. Make sure you speak to us in Student Support, or your Personal Tutor as soon as possible so that we can find out how we can help you.
The Regent’s University London Attendance Guidance states that students are expected to attend all classes. This includes all seminars and lectures. Absences are not justified; students must attend a minimum of 75% of the classes per module.
If illness or a situation beyond your control is affecting your attendance, please come and speak to us in Student Support as soon as possible so we can discuss your options with you and find out how we can help.
Make sure you have accessed all of the financial support for which you are eligible from Regent's such as bursaries, grants and scholarships. Please see the following links for details:
Banking and finance tips
Open a student bank account to take advantage of the special offers. Check what different banks are offering before you decide where to open an account.
Make sure you don’t spend all of your money at the start of term so that you have enough to see you through to the end.
Further guidance can be found by visiting www.studentcalculator.org.uk or for international students go to the Living in the UK section.
Remember students do not have to pay Council Tax. If you are asked to pay by the Council do not just ignore the bill because the Council will need proof that you are a full time registered student, a student confirmation letter from can be obtained from Student Hub.
Your studies must always come first. However, if your programme allows you the time to do so, there are a range of part-time work opportunities available in London. Information on how to find part-time work can be found by booking an appointment to see an advisor in the Careers and Business Relations Department using the Student Hub. There is also a full listing of available vacancies on the Student Hub from organisations who have contacted Regent's to advertise to students.
Struggling with money, the hardship fund may be available, contact Student Support to find out if you are eligible for hardship support and how to apply.
Cost of Living in London
The perceived cost of living and studying in London is a concern for many students. However, it is possible to live economically in the capital by taking advantage of reduced price services and facilities on campus and beyond, making the most of student discounts and concessions in shops, restaurants and bars, and by avoiding touristy areas of the city.
Top Tips for living in London…
For further information on staying safe in London, please see the following:
It's important to stay safe while having fun at university.
Sexually transmitted infections (STIs) and unwanted pregnancies are particularly common among young people, so it's worth taking precautions.
If you would like more information and advice regarding safer sex then visit NHS choices for advice on sexual health.
Drinking & Drugs
Alcohol and other drugs are powerful substances with a potential to harm users or to tempt them into over-indulgence, so it is important to take care of yourself when considering using them and to avoid taking any risks which you might regret later.
Useful Contacts for Alcohol Related Problems:
Useful Contacts for Drug Related Problems:
Good health and wellbeing is central to your academic study and personal development. We aim to support you to enjoy a healthy and balanced life and can refer you to appropriate health-care services at times of ill health. If you find that illness is impacting on your studies, let Student Support know without delay in order for us to help you.
Some medical treatment in the UK is free to all European Union (EU) citizens and full-time students studying for more than six months. To gain your entitlement it is vital that you register with a local NHS doctor via the Student Hub. All students must pay for ophthalmic and dental care on the NHS.
Even though you may be covered for some services from the NHS, the University recommends all students to take out appropriate medical insurance from their home country to cover any medical expenses that may occur in the UK and abroad.
Any international student studying at the University for less than six months need to take out medical insurance from their home country to cover any required treatment.
You should also take out travel insurance that will cover you until you arrive at University and for any excursions you decide to do, both during and after your stay with us.
Immigration Health Surcharge (I.H.S.)
The I.H.S. is a financial contribution to the UK’s National Health Service. It is not a form of medical insurance. You must pay the surcharge if you are a non-EEA national and are granted immigration permission to enter the UK to study for a time-limited period of more than six months. You also must pay the surcharge if you are a non- EEA national already in the UK and wish to apply to extend your stay.
The I.H.S. is applied to immigration applications made on or after 6 April 2015. The I.H.S. is paid when you make your visa application. The current rate for 2015 is £150 for each period of 12 months leave granted.
Once you have paid the surcharge, this means you are then able to use the National Health Service (NHS). You will still need to pay for certain types of services however, e.g. prescriptions, dental care and eye care. You will not be required to quote your I.H.S number when visiting the hospital or doctor.
Further information is available on the Home Office website.
Many people resolve their problems by talking to friends, family or perhaps someone in their department. Others find looking on-line for information about their concerns helpful and we have a selection of self-help information available. However, there are also times when you need more than this, to talk to someone from outside your day to day life, and this is when the NHS Counselling Service may be helpful. Counselling can help you to explore your thoughts, feelings and behaviours so that you can reach a clearer understanding of yourself. This can help you to adapt, change and prepare you for your future.
• Full time students
Students can access the NHS Counselling service by booking an appointment with their own NHS doctor. Students can register with a local NHS (National Health Service) doctor, otherwise known as a General Practitioner, or GP, by entering their postcode onto NHS GP search
Alternatively, Regent’s students can register with Marylebone Health Centre which is a 5 minute walk from the main Park Campus.
• Part time students
Students who are studying at Regent’s for less than six months should contact Student Support or the Disability Office for a referral to the counselling service at Marylebone Health Centre.
Central Gurdwara (Khalsa Jatha) London
62 Queensdale Road, Shepherd's Bush, W11 4SG. Tel: 0207 603 2789
Contact: Rajinder Singh Bhasin – 07960 445 758
Council of Christians and Jews (CCJ)
Godliman House, 21 Godliman Street, EC4V
Tel: 020 7015 5160
Tel: 020 8780 3511
Tel: 020 7931 7766
The Maimonides Foundation
(A joint Jewish-Muslim interfaith organisation)
Tel: 020 7287 3830